Salon 6’s No Show, Late, and Cancellation policies allow us to protect the valuable time and resources of our stylists. When you book an appointment at Salon 6, please remember that you are paying for the time, not just the service. In turn, this policy allows us to better serve all of our customers by ensuring there will be availability in our stylist’s books.

As a courtesy to you, we send texts and emails to remind you of upcoming appointments, but it is ultimately your responsibility to show up on time. If you have opted out of these reminders and wish to re-enroll please let us know.

Under this policy, all clients are required to have a credit card on file in order to schedule an appointment at Salon 6.  This sensitive information will be stored in our offline computer system and will only be accessible by our 2 managers.  If you do not wish to have your credit card stored, you may pre-pay in full for your appointment over the phone or in person. We accept Visa, MasterCard, Discover, cash, or check. 

If necessary, we kindly ask that you cancel or reschedule your appointment 24 hours prior to your scheduled time. If you cancel with less than a 24 hour notice, then your credit card on file will be charged for 50% of the cost of the scheduled service(s). If you do not notify us within 15 minutes after the start of your scheduled appointment that you are unable to make it, then it will be considered a no show and you will be charged for 100% of the cost of the scheduled service(s). If you are 10 minutes or more late to a Barber Cut or 15 minutes or more late for any other service, your appointment may have to be forfeited with a 50% service charge.

Your time is valuable as well, so if your stylist is running more than 15 minutes late you will receive 10% off of your scheduled services and if your stylist calls in or if your appointment must be moved or rescheduled you will receive 20% off.